our word

Highlight the name to see what people say about us.

Joyce

Joyce

Joyce

Joyce

Joyce

Joyce

  • Leslie S. / Defiance Ohio
  • Mary E. / Defiance Ohio
  • Ella E. / Defiance Ohio
  • Joyce E. / Defiance Ohio
  • Karen W. / Defiance Ohio
  • Roberta M. / Defiance Ohio

“Brookview has a nice variety of flavorful food. It’s always served warm and on time. Everyone is always kind and polite and are very respectful to everyone. They are conscious of food restrictions and preferences. They always address the concerns of the family and solve any problems quickly.” – Leslie S. 

“My mother’s stay at Brookview was a very enjoyable venture for her. She kept making comments about how nice the staff was. She said that they met her at the door and then they treated her just like family. The nursing staff was very professional. “The big guy that sits behind that big desk was also kind of nice,” which means he left a very good impression on Mom.

I asked how she liked Brookview and she said, ‘it’s a great place to be if you need help. It’s as close to being home as it can be.’

As a daughter, I could rest easy knowing my mom was well taken care of and knowing the the staff was very attentive to her needs emotionally and physically. I thank each and every one of Brookview’s staff for the compassionate and loving care that my mom received.”   – Mary E.

“People here are very friendly – all of them, nurses, aides, other staff. I like having my private room for my therapy stay. No problems! Only bad part, I didn’t find a good single man. Ha!” – Ella E.

“I came to the facility for rehabilitation following open heart surgery. The therapy department was exceptional and made a point to challenge me without allowing me to over do it. During my stay I had some complications that, fortunately, the nursing staff diagnosed and helped to clear up very quickly. My physicians’s staff at Cleveland Clinic was very impressed with the quality of care I received, as was I! The overall cleanliness of the center and attentiveness of the staff – from nursing to maintenance to housekeeping – is superior.” – Joyce E.

“I really appreciate the nice hospitality of the staff. Everyone has been wonderful and helpful. I have really been encouraged by staff. Clean facility.” – Karen W.

“The people who work at Brookview are truly super.  They enjoy what they do and go above and beyond. They are always helpful, always have a smile, and despite being super busy, find time to talk to you. It makes no difference what their job might be in the nursing home, or how busy they might be, they make the time for you and treat you as an individual, not just a number. This is my second time here, and if need be, I would return. Thanks to all who have helped in my recovery and made my stay a pleasant memory.” – Roberta M.